Online Student Complaint Process
At SKYCTC, we take student complaints seriously. If you have a complaint about a course or experience at SKYCTC, you should follow the college’s student complaint procedures. This is a required step for all students who have complaints.
If a satisfactory solution cannot be determined, you should find the category (below) that best describes your current residency and follow the steps outlined to resolve the complaint.
- Attempt to solve the problem by working with SKYCTC through the formal complaint process.
- If you complaint cannot be successfully resolved, submit your concerns using the Kentucky Council for Postsecondary Education's online complaint form.
- Attempt to solve the problem by working with SKYCTC through the formal complaint process.
- If your complaint cannot be succesfully resolved, determine if you live in a SARA member state.
- If Yes, continue
- If No, move to the next section
- Submit your concerns using the Kentucky Council for Postsecondary Education's online complaint form.
- Attempt to solve the problem by working with SKYCTC through the formal complaint process.
- If your complaint cannot be successfully resolved, find your state or territory’s agency for lodging complaints below.
- Use the contact information listed to continue your complaint process.
Non-SARA States and Territories
