Important Financial Aid Information
If you are a student who is required to submit additional information, such as verification, selective service, proof of citizenship, etc., it is EXTREMELY important that you submit the required documentation as quickly as possible to reduce delay in processing your financial aid award.
Students should review their student self-service account and check the status of their To Do List, the required documents will be listed.
If you have questions, concerns, or need to submit requested information to the Financial Aid Office, please visit us at the address below or call the KCTCS Student Service Center at (855) 246-2482:
- 1845 Loop St. Bowling Green, KY 42101, Building L
- Hours
- Monday - Thursday 7:30 a.m. - 4:00 p.m.
- In Person, Virtual, Phone, Text, and Email
- Friday 7:30 a.m. - 4:00 p.m.
- Virtual, Phone, Text and Email
- Monday - Thursday 7:30 a.m. - 4:00 p.m.
Refund information
The Financial Aid Office cannot guarantee the arrival or disbursement of funds. The dates below represent the earliest date funds can be applied to your account. All dates are tentative and subject to change.
Disbursements of financial aid may be delayed, reduced and/cancelled based on recorded student attendance in class. A student must attend class to establish eligibility for pending financial aid awards.
Refund - the release of residual funds to the student's selected refund preference with BankMobile Disbursements, a technology solution, powered by BMTX, Inc. Visit this link for more information: https://bankmobiledisbursements.com/refundchoicessso/.
Per federal requirements, first time student loan borrowers will be disbursed in two payments.
